PRIVACY

THE SOUND CO - PRIVACY STATEMENT

This privacy policy describes how THE SOUND CO (www.thisisthesound.co) receive, process and use the personal information that you provide to us, and the types of personal data collected when you use our site. It also explains the choices you have relating to your personal data and how you can contact us. Please read the following careful in order to fully understand our views and practices regarding your personal data, and how we will treat it. "Personal data" refers to any information that you provide to us that can be used to identify you. 

INFORMATION WE MAY COLLECT

Information you give us. You may give us information about you by filling in forms on our site, using social media logins and/or other plugins, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to a newsletter or service, order products or services, upload content, and/or participate in discussion boards or other social media functions on our site. The information you give us may include (but is not necessarily limited to):

  • Your personal name and address
  • Your Email address
  • Your location and billing address
  • Your contact phone number

WHY AND HOW WE COLLECT AND USE YOUR PERSONAL DATA

If you make a purchase on thisisthesound.co, we will use the contact information you give us to communicate with you about the purchase. If you reach out to us via email, we will use information such as delivery or payment information, or the product you have purchased to help us resolve your problem or question.

When you subscribe to our mailing list, your name (if you give it) and email address will be stored in our database. Email is the only form of communication we will have with you.

Your email is used to relay information regarding your product purchases and download instructions. If you choose to opt into receive marketing when you purchase, you will be notified of new product releases, helpful video content and free samples.

When you subscribe for our free samples, you are also subscribing to our mailing list, and thereby opting in to allow us to contact you with news, updates and product releases that may interest you as a music creator. You can unsubscribe at anytime by clicking the link in the bottom of any email correspondence you receive from us. No hard feelings.

We will never give out your private information and ensure to not spam your inbox with emails that are not relevant to your interests music production.

PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA

Protection of your data: We will make every effort to ensure that the personal data that you entrust to us will be secure, and used only for the purposes of THE SOUND CO.

Despite these efforts, no website, database or system is completely secure or “hacker proof.” You can help keep your personal information safe by taking reasonable steps to protect your personal information against unauthorised disclosure or misuse. 

We will not ever, for any reason, release any of your personal information to third parties. All information given to us by our customers is used exclusively by THE SOUND CO.

Retention of your data: We retain your personal data for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law.

Managing your data: You are entitled to view, amend, or delete the personal information that we hold. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time, including opting-out from the use for direct marketing purposes. Please email any of these requests to thisisthesoundco@gmail.com 

INTERNET AND BROWSING DATA COLLECTED THROUGH OUR SITE

Cookies: Our site use cookies to collect information about how you use our store. This includes information about pages you've browsed, how you landed on our site and purchasing behaviour. This includes information about pages viewed, products purchased and the customer journey to and around our site.

Currency conversion: "By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."